Privacy Policy

Privacy Policy for AVO Insights DBA Aspen

At AVO Insights, doing business as Aspen ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, company name, onboarding details, and payment information. If you connect Aspen to third-party tools, such as CRMs or meeting platforms, we may collect related data such as contacts, meeting notes, and action items to deliver our services effectively. We also automatically collect technical information like your IP address, browser type, and activity on our site using cookies and analytics tools.

How We Use Your Information

We use your information to deliver and improve our services, customize your experience, manage billing and subscriptions, support compliance review processes, analyze how our platform is used, and comply with legal obligations. Your data may also be used to create and submit branded materials on your behalf, subject to your approval.

How We Share Information

We do not sell your data. We may share your information with vendors and service providers who help us operate Aspen, such as cloud storage and payment processing partners. We may also share information when required to comply with legal obligations, enforce our terms, or in connection with a business transfer such as a merger or acquisition.

Data Retention and Storage

We retain personal data only as long as necessary to provide services to you or meet legal requirements. After the end of your agreement, you may request that we delete your data, unless we are required to retain it for compliance, legal, or operational reasons.

Security

We use reasonable technical, administrative, and physical safeguards to protect your data. While we take security seriously, no method of internet transmission is 100% secure, and we cannot guarantee absolute protection.

Your Rights

You may have the right to access, correct, delete, or object to the processing of your personal data, depending on your jurisdiction. You may also withdraw your consent where processing is based on it. To make a request, contact us at support@getaspen.com.

Cookies

We use cookies to understand how users interact with our website, personalize your experience, and monitor site performance. You can disable cookies through your browser settings, but doing so may affect how the site functions.

Third-Party Links

Our website and materials may contain links to external websites or services. We are not responsible for their privacy practices or content.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our site or services after updates indicates your acceptance of the revised policy.

Contact Us

If you have questions about this policy, email us at support@getaspen.com