Privacy Policy

Privacy Policy for AVO Insights DBA Aspen

At AVO Insights, doing business as Aspen ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

1. Data Access and Collection

Our application collects information discussed during meetings, including relevant details that may be shared in the course of the conversation. This data is collected solely for the purpose of generating meeting notes for financial advisors and will not be accessed without user consent.

1.1 Data Access Disclosures

Our application requests access to the following Google user data:

  • Google Calendar Events: We access event details, including titles, descriptions, start and end times, and attendee information. This data is utilized solely for the purpose of providing meeting recording services, generating transcripts, AI summaries, and action items for users (financial advisors).

We do not access any additional Google user data without explicit consent from the user. All data is handled in accordance with our commitment to user privacy and security.


2. Data Use

The data collected is used exclusively to provide and improve the meeting note-taking service. We do not sell, rent, or share this data with third parties for any marketing or advertising purposes. The data is only accessible to the user (financial advisor) and is used to assist them in managing client interactions.

2.1 Data Use Disclosures

We collect and utilize your Google Calendar data (such as event titles, descriptions, start times, end times, and attendee details) exclusively for the following purposes:

  • Meeting Recording Services: To enable users to send recording bots to scheduled meetings.

  • Data Analysis and Summarization: To generate meeting transcripts, AI summaries, and action items based on the events.

  • User Support and Service Improvement: To enhance the functionality of our app and improve user experience.

We do not use your Google Calendar data for any marketing or advertising purposes, and access to this data is strictly limited to the operations of our services.

3. Data Maintenance

We store the collected data securely and retain it until the user chooses to delete it. Users have the ability to manage and delete their information at any time through their account settings. Once deleted, the data is permanently removed from our systems.

3.1 Data Retention and Deletion Disclosures

We retain the Google Calendar data we collect (e.g., event titles, descriptions, times, and attendees) for as long as necessary to provide our services. Users can manage and review their collected data through their account settings.

Users have the right to request deletion of their Google Calendar data at any time. Upon request, this data will be permanently removed from our systems and from any third-party services we use (e.g., Recall.ai, AWS). Please note that this deletion process is irreversible, and once completed, the data cannot be recovered.

4. Data Sharing Practices

We disclose data to third-party service providers solely for operational purposes. Specifically, we disclose data to:

  • Recall.ai: A meeting bot API we use to capture data from meetings. Our contract with Recall.ai limits their use, maintenance, and disclosure of such data to the language outlined in this Privacy Policy.

  • AWS (Amazon Web Services): For secure data storage and processing.

We do not share any data collected during meetings with third parties beyond the service providers mentioned, except when required by law or necessary to protect the rights, property, or safety of our users.

4.1 Data Sharing Disclosures

We do not sell, rent, or share any Google Calendar data we access without your explicit consent. The Google Calendar data we collect (e.g., event titles, descriptions, times, and attendees) is shared with third-party service providers solely for the purpose of providing our services. Specifically, we may share your data with:

  • Recall.ai: To capture and process meeting data, which is used for generating meeting transcripts, AI summaries, and action items. Our contractual agreement with Recall.ai ensures they do not use, store, or share your data for purposes outside of our services.

  • AWS (Amazon Web Services): For secure storage and processing of Google Calendar data, where all data is encrypted and securely stored.

We do not share your Google Calendar data with any other third parties except as required by law or to protect the rights, property, or safety of our users.

5. User Rights

As a user, you have the right to access, modify, and delete the data that our application collects during your meetings. You can review and update your personal information at any time through your account settings. You also have the right to request that we delete any of the data we have collected, and once deleted, this data will be permanently removed from our systems.

If you wish to exercise any of these rights, please contact our support team, and we will respond to your request within a reasonable timeframe. We are committed to ensuring your privacy and providing full control over the data collected through our services.

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no security measures are perfect, and we cannot guarantee absolute security.

6.1 Data Protection Disclosures

We implement a variety of security measures to protect the Google Calendar data we collect (such as event details). These measures include:

  • Encryption: All user data, including Google Calendar data, is encrypted both in transit and at rest to protect against unauthorized access.

  • Access Control: Access to your data is limited to authorized personnel who require it for the purpose of providing our services.

  • Monitoring: We regularly monitor our systems for vulnerabilities and conduct security audits to ensure the integrity and security of your information.

While we strive to protect your data with reasonable security measures, please be aware that no security system is impenetrable, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or the data we collect, please contact us at:
Email: support@getaspen.com